Which payment methods do you offer?
With us you can pay with iDEAL, bank transfer and Bancontact / Mister Cash.
For which payment methods do I pay extra costs?
You do not pay extra costs for your payment.
What is your bank account number?
Our account number is NL34 INGB 0007 1614 03, no. R Rebels Kids Clothing. For international payments you can use the BIC number INGBNL2A. Always state your order number when making a payment.
My payment failed. What now?
If a payment has failed due to an internal or external failure, we will be notified. We will then send you an email with the request to proceed to payment. We recommend doing this by bank transfer. You can also transfer the amount to us yourself. Upon receipt of the payment you will receive a payment confirmation from us. Don't forget to mention your order number when making the transfer. Did you not receive an email from us? Contact us.
Do I receive an orderconfirmation?
Yes, you will receive an orderconfirmation after correctly placing your order. After receiving your payment you will alsof receive a payment confirmation.
Is there a minimum order amount?
The minimum order amount is € 150.00 excluding VAT and shipping costs.
How can I add a discount to my order?
You can add a discount code at step 1 in the order environment . Then click on the 'calculate discount' button after the discount code. The discount code is then added. Pay attention to uppercase and lowercase letters when entering the discount code. The discount codes are case sensitive.